HELP Line volunteers are thoroughly trained during their first semester with the program. Volunteers are trained to discuss issues such as depression, women's issues, legal issues, substance abuse, sexual abuse, and mental health issues, among many others. Although HELP Line volunteers are extensively trained, they are not professionals. For more information regarding volunteer training, please contact Training Program Director Jeremy Louissaint (jl5nh@virginia.edu) or Head Program Director Lauren Gloudeman (leg5a@virginia.edu).